What is JetBackup?
JetBackup is a tool available in your cPanel which provides a powerful set of backup and recovery solutions.
Our systems have been fully automated to create remote (off-site) backups for you, making this process super easy! We take daily off-site backups (around midnight) of your data and store them up to a certain number of days, based on your hosting plan.
Step 1.
Login to your cPanel account from your norservers.com customer account. Search for Jetpack in the upper right corner. Click Jetpack 5 and a new windows will show.
Step 2.
Welcome to Jetpack 5. In this section you can choose to do a full account restoration, or to restore a database, database users, emails or directories, etc. 
For the sake of this guide, i will assume that your website is broken and you have no idea what caused it or what to do next. Let's do a full restoration. Click the Full Backups button.
Step 3.
In this section, you can choose which restoration point you want to restore. Norservers.com automatically takes backups of your account twice per day.
To restore your entire account to the latest backup, click on the backup with the latest date. Click the Restore button to continue.
Step 4.
In this new section you will have the option to restore everything, or parts of your website.
Bare in mind, depending on what kind of website you are hosting, you might want to choose the option "Merge backup data with live account data" This is important in cases where you have new users being added to, lets say your database. This option will migrate your backup restoration with live account data.
Depending on the size of your website, this might take a few minutes. Your entire website will be restored when the restoration process is complete. Click the Restore Selected Items button when you're ready.
You're done!
